At Hello Merch Sales Store, we know that music fandom doesn’t recognize borders. That’s why we’ve built a global shipping network that delivers authentic band merchandise from Tampa to Tokyo, ensuring your favorite artists’ gear reaches you with the same care and quality that went into creating it.
• Order Processing: 1-2 business days
• Standard Shipping: 10-15 days via DHL/FedEx ($12.95)
• Free Shipping: 15-25 days via EMS (orders over $50)
• Returns Accepted: Within 15 days of receipt
GLOBAL REACH FOR GLOBAL MUSIC FANS
We serve music enthusiasts worldwide (excluding some remote areas and parts of Asia due to customs restrictions). Whether you’re rocking out to Amyl and the Sniffers in London or vibing with A Winged Victory For The Sullen in Toronto, we’ve got you covered.
SHIPPING OPTIONS DESIGNED FOR FANS
For fans who want their merch fast. We partner with premium carriers DHL and FedEx to ensure your order arrives securely within 10-15 days after shipping. Perfect for when you need that tour shirt before the big show or want to be the first with the latest vinyl release.
For the dedicated collector building their arsenal of band merch. We use EMS service for free shipping orders, delivering within 15-25 days after leaving our warehouse. Stock up on those limited edition releases and rep your favorite artists without the extra cost.
BEHIND THE SCENES: FROM OUR HOUSE TO YOURS
Every order begins its journey at our Tampa headquarters where our team of music enthusiasts carefully handles each item. We treat every band t-shirt, vinyl record, and accessory with the respect it deserves – because we’re fans too.
Within 1-2 business days of your order, we:
- Quality-check every item
- Securely package your merchandise in protective materials
- Generate tracking information (sent directly to your email)
- Hand off to our shipping partners
INTERNATIONAL CUSTOMS & IMPORT TIPS
For our international customers: Please note that your order may be subject to import duties and taxes once it reaches your country. These fees are the responsibility of the recipient and vary by country. We declare all packages at full value as required by international law.
SATISFACTION GUARANTEED
If your merchandise doesn’t meet your expectations, we offer returns within 15 days of receipt. Items must be unused and in original condition with tags attached. (Note: For hygiene reasons, we cannot accept returns on certain items like face masks or earrings.)